Refund Policy

Welcome to Hasrah Home & Resort. We appreciate your trust in our services. This Refund Policy outlines the terms and conditions regarding refunds for bookings and transactions made on our website.

Booking Refunds:

  1. Cancellation Period:

    • If you wish to cancel your booking, please notify us within 7 days of the intended check-in date.
  2. Refund Eligibility:

    • Refunds are eligible only for cancellations made within the specified cancellation period.
  3. Refund Process:

    • To request a refund, contact our support team at with your booking details and reason for cancellation.
  4. Refund Approval:

    • Refunds are subject to approval and will be processed based on the terms and conditions of the booking.

Payment Refunds:

  1. Failed Transactions:

    • In the event of a failed transaction or payment error, please contact our support team immediately for assistance.
  2. Unauthorized Transactions:

    • If you notice unauthorized transactions, please report it to our support team promptly for investigation.

Refund Processing Time:

  1. Booking Refunds:

    • Refunds for cancellations will be processed within 14 business days of approval.
  2. Payment Refunds:

    • Refunds for payment errors or unauthorized transactions will be processed within 14 business days after verification.

Refund Methods:

Refunds will be issued using the original method of payment. For credit card payments, the refund will be credited back to the same credit card used for the transaction.

Contact Us:

If you have any questions or concerns regarding our Refund Policy, please contact us at Our support team is available to assist you with any refund-related queries.

Policy Changes:

This Refund Policy is subject to change, and any updates will be posted on this page. We recommend reviewing this policy periodically for any changes.

Thank you for choosing Hasrah Home & Resort. Your satisfaction is important to us, and we strive to provide a transparent and fair refund process.

Last updated: 8/2/2024

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